Walmart did reply back to our experience at our local Walmart here in Troy, Ohio. The store manager did allow us to return our ac unit due to the fact that it had only been 10 days past their 30 day return policy on the ac units. The store manager did agree with me that it should be stated more clearly.
We have been in the store since this issue was taken care of and we have yet to see a Return Policy posted for these items. It should be posted on any item that is different than their normal 90 day policy.
To be continued...
Customer Service Voice
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